Help & Support
Learn How to Play
This is the right place to be if you're new to Club Penguin. Read the tutorials to learn how to play!
Top Questions
Can I use my Maestro card to purchase a membership?
I want to add the coins I earn from the Elite Penguin Force game to my Club Penguin account. How do I connect my Nintendo DS to my computer?
How do I unlock my items online?
How do I activate my account?
I forgot my password. What do I do?
Frequently Asked Questions
Find answers to questions about becoming a member, changing passwords and activating your account.
Technical Questions
Solve browser issues like clearing your cache, and find out what to do when you lose your connection.
Contact Us
Contact us to report any bugs you find, or to ask support or billing related questions.
