Safety

The Club Penguin Rules How a Penguin is Banned
Ultimate Safe Chat Standard Safe Chat
The Club Penguin Rules

Respect Others:
We do not tolerate bullying, or being mean to others.

No Bad Words:
We do not allow any rude, inappropriate language or behavior. This includes swearing, racism, talking about drugs, sex or alcohol.

Stay Safe Online:
We do not tolerate the sharing of personal information like your real name, phone number, address, email or password.

No Cheating:
We do not allow the use of 3rd party programs.


*Players found not following the Club Penguin rules risk being banned, temporarily or permanently.

How a Penguin is Banned

Automatic bans occur when an account is found using inappropriate language currently flagged by our security functions. These bans take effect immediately.

Bans assigned by a moderator can be applied at any time when accounts are found breaking the Club Penguin Rules.

  • A penguin is reported either by a player or a moderator for breaking the Club Penguin Rules. A record of all conversation, including filtered messages, taking place when the report was initiated is sent to Club Penguin moderators.

  • Moderators review the conversation and will ban accounts found breaking the Club Penguin Rules. Accounts are banned for 24 hours, 72 hours or forever depending on the offense.
Ultimate Safe Chat

Players with accounts set to Ultimate Safe Chat mode can communicate using the predefined menu of phrases, emotes, actions and greeting cards. They cannot type their own messages. These players can only see other Ultimate Safe Chat messages.

There are dedicated Ultimate Safe Chat servers in Club Penguin. To choose one of these servers, look for the speech bubble icon when selecting a server.

Standard Safe Chat
Standard Safe Chat allows players to type their own messages. Every message goes through a sophisticated filter which blocks inappropriate words and phrases before it can be viewed by other players. Although the filter is continuously updated, comments that could be offensive to some players may occasionally get through. To further protect the security of Standard Safe Chat participants, moderators monitor what's going on and receive player reports of misconduct.