My connection is slow?

 

There are two main reasons why it might take a long time for you to connect to the Internet:

Reason #1:

The method you use to connect to the Internet may be a slow one. There are three main ways to connect to the Internet from a home computer: dial-up, cable, and DSL. If you have a dial-up connection, you connect to the Internet with a telephone line. This is the slowest way of connecting. You might always have a slow connection if you connect to Club Penguin using dial-up. But there are a few things you can do to make sure you get the fastest connection possible:

1. Use the fastest modem you can. You will need a modem that sends and receives information at a speed of 56 K per second. A modem with a speed of 2 MB per second is even better.

2. Make sure there are no problems on your telephone line. An old phone line can pick up stray signals from other phone lines. This will interfere with your connection. Your parent or guardian might want to give your telephone service provider a call. They can tell you if there is a problem.
Reason #2:

Your computer might not be healthy. These things might all be slowing down your connection:

1. Make sure you are not running any other programs while you are on Club Penguin. If you were visiting another website first, make sure you exit out of it. Don't try to play Club Penguin while you are downloading music or video content from another site. This can really slow down your ability to connect to the Internet.

2. You might have more programs on your computer than your computer can handle. Even if all the programs aren't running, they can slow things down. Talk to an adult in your home about deleting programs you never use to give your hard drive more space.

3. Your computer might not have enough memory.

4. Your computer might be infected by spyware. There are programs you can use that will check for spyware on your computer and clean it out for you.

5. Your computer might be infected by a virus. There are programs you can use that will check for viruses on your computer and get rid of them for you.