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Technical Help

Browser Topics

What do I do if...

  • I'm asked to clear my cache?
  • I've cleared my cache, but I'm getting the same error message!
  • Remember me does not work?
  • Loading takes forever?
  • The game is running slowly?
  • Some parts of the game aren't appearing on my screen?
Connection Topics

What do I do if...

  • My connection is slow?
  • I need to know how fast my connection should be?
  • I can't connect to the server?
  • I have username or password errors?
  • I lost my connection?
  • I get a multiple connections error?
  • I'm not sure what kind of computer I should be using?

Glossary of Technical Terms