There are a few things you can try if you're not able to load a page on Club Penguin:

 

	“Refresh” button
	“Reload” button

1. Refresh or reload the web page. Look at the very top of your screen. Click on “View.” You will see a list of choices. Click on “Refresh” or “Reload.” You can also refresh or reload by clicking a button in your toolbar on top of the screen.
   
   
2. You can also click on “Home” and then click on “What's New” on the Club Penguin home page. Check to see if something brand new has been added to the site. If it has, it might mean a lot of people are logging on at once to check it out. Wait a few minutes and try again.
   
   
3. You might just have a slow connection to the Internet. Please read My connection is slow? to find out more about this issue.
   
   
4. Sometimes you are able to dowload most of a page, and then it stops. This could be a cache issue. Try clearing your cache. Please read I'm asked to clear my web browser cache to find out how.