Some parts of the game aren't appearing on my screen?

There are two main reasons why this could be happening:

  1. Reason 1 - Screen Resolution
    You might not have enough screen resolution to show these parts of the game. It's easy to adjust your screen resolution.

  2. Reason 2 - Flash Player Version
    You might not have the right version of Adobe Flash Player.

Reason #1:

If you are using a PC:

  1. Log out of Club Penguin. Go to the desktop of your computer.

  2. Click on the right button on your mouse. A box will pop up. Click on Properties.

  3. Another box will pop up. Look at the tabs running across the top. Click on Settings.

  4. You will see a little box titled “Screen Resolution.” In this box is a bar with an arrow on it. Use your mouse to drag the bar to the right until the screen resolution reads 1024 by 768 pixels or higher.

  5. Click OK.

  6. Log back on to Club Penguin and try playing the game again.

 

If you are using a Mac:

  1. Log out of Club Penguin.

  2. Click on the blue apple icon on the top left of your screen. A menu will appear. Click on System Preferences.

  3. Find the icon that looks like a computer monitor. It will say “Display” underneath. Click on this icon.

  4. A box will pop up. Inside this box you will see the word Resolutions. Make sure that the resolution highlighted is 1024 x 768 or higher. If it is not, use your mouse to highlight 1024 x 768.

  5. Click on the red button on the top of the box to close the box.

  6. Log back on to Club Penguin and try playing the game again.

Reason #2:

You might not have the right version of Adobe Flash Player to run the game properly.  You will need to download a new flash player. There are a few ways to do this;

  1. Try to play a game on Club Penguin. You may get a message that says you need to download the newest version of Flash Player. Don't ignore it. Click “OK” to start and follow the steps you are given.

  2. Visit Flash Player Download Center to update Flash Player. Follow the instructions on the Adobe website.